How it works

From your phone to your sofa in four steps

1. Pick your product

A pillow, a blanket, a mug. Choose the one you want and the size.

2. Upload a photo of your pet

Any clear photo from your phone will do. You do not need to crop it or remove the background — we do that for you automatically.

3. Add their name and see the preview

Type your pet's name, choose a design, and watch it appear on the product straight away. Move the photo, try another style, change your mind as often as you like. Nothing is printed until you are happy.

4. We make it and send it

Your item is printed and sewn to order by our European production partner. Production takes 2–5 business days, and delivery within Europe another 5–7. You get a tracking link as soon as it leaves the workshop.

Getting the best result

The print can only be as good as the photo you give it. A few things that make a real difference:

  • Use daylight. A photo taken near a window beats a flash every time.
  • Get close, but do not zoom. Walk towards your pet rather than pinching the screen — digital zoom throws away detail the printer needs.
  • Keep the face sharp. Eyes and nose in focus is what makes people recognise the animal instantly.
  • Plain backgrounds help, though they are not essential — the background is removed anyway.
  • Send the original. A photo forwarded through a messaging app is often compressed. Pick it straight from your gallery.

Not sure whether your photo will work? Email it to hugmypet.store@gmail.com before you order and we will tell you honestly.